The Economic Development Officer provided a review of the Economic Development Plan Update surveys. The following discussion took place:
- The Director of Planning and Development Services and Economic Development Officer are currently working on the Economic Development Strategic Plan. This is considered a high priority for Council for the 2021-2022 period.
- They have drafted two survey versions to obtain input for businesses and residences. The draft surveys have been tested by few businesses and residences. All feedback has been positive. The surveys have also been reviewed by the White Rock Business Improvement Association and South Surrey / White Rock Chambers of Commerce.
- The survey results are to be compiled in April.
- The Economic Development Plan Update to be completed by Fall 2021.
- The Economic Development Officer reviewed the two surveys with the committee.
A Committee member suggested that there should be an ‘Other’ section under Question 9 of the residences’ survey.
The Executive Director of South Surrey / White Rock Chambers of Commerce expressed concerns of the survey length. It was inquired what the average survey completion length was.
- The Economic Development Officer responded that there is an average time of 15 minutes and that no negative feedback has been received regarding this.
A Committee member asked if this survey has been tested with Surrey residents as well.
- The Economic Development Officer responded that they have not, but it is expected that nearby Surrey residents will naturally fill out the survey, being so close to White Rock and possibly using White Rock amenities and services.
The Executive Director of Tourism White Rock noted that both surveys do not mention tourism in White Rock, and would like to see more questions regarding tourism.
- The Economic Development Officer responded that on the business survey, the second question eludes to tourists and visitors. On the residence one, more can be added regarding tourism in White Rock.
The Executive Director of South Surrey / White Rock Chambers of Commerce noted that there is no mention of the COVID-19 Pandemic on either survey, and believes this should be acknowledged as this has impacted all businesses in White Rock.
- The Economic Development Officer noted that they have already started working on adding this to the surveys.
The Executive Director of South Surrey / White Rock Chambers of Commerce suggested that it would be great to include pop-ups stores as an idea to the surveys. This would allow people to think of unique ways of utilizing empty spaces.
The Executive Director of South Surrey / White Rock Chambers of Commerce would also like to include experiences in the survey and how to utilize experiences to better White Rock's economic development.
A Committee member suggested that it would be great to emphasize health care-related businesses.
- The Economic Development Officer noted that the City has compiled an address list of all the health-care businesses in White Rock to ensure the surveys are sent out to them.
A Committee member inquired if there is an expected level of engagement from surveyors. If so, how many are expected and at what level does it have to be achieved to make a difference?
The Economic Development Officer responded that from a business perspective, they would like to see 200 survey responses from businesses. From a resident standpoint, they would like to see 400-500 survey responses.
A. Shah left the meeting at 5:22 p.m.
W. McKinnon left the meeting at 5:25 p.m.